Many work cultures have unconsciously normalized multitasking during meetings, making it easy to avoid direct communication. Ask your team what works about multitasking during meetings, and what are the costs? What guidelines does the team want to make for technology use during meetings?

We live in an age of incredible technologies that make the world vastly smaller and more interconnected. Social networking platforms such as Twitter continue to find important new roles and applications. For example, the depth of information available regarding post-election events in Iran is inextricably linked not to mainstream media or state spokespersons, but to the thousands of young people posting ’round-the-clock updates via Twitter and other online forums.